The Real Estate Board of Greater Vancouver is a great place to work!

We are an innovative, quality-focused association with more than 14,000 REALTOR® members. Our commitment is to provide members with the services and tools they need to serve their clients and the real estate needs of their communities.

Building upon our proud history, the Board is a teaching, learning, coaching organization. We promote life-long learning, and believe in the value of sharing knowledge with colleagues, members, and others who may benefit from what we learn.

We have a can-do attitude and have confidence in our people to do their jobs well.

Our committment to quality and excellence is highlighted in this video:

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Customer Service Representative (CSR)

Three full-time temporary positions (expected duration 1 year)

Date posted: October 11, 2018
Deadline: October 19, 2018

The CSR is responsible for providing enthusiastic and professional customer service to members and staff regarding membership, Professional Development Program registration, event ticketing, the lockbox system, and retail sales.

Responsibilities

  • Processing new membership applications
  • Processing member registration for Board events, courses and seminars
  • Maintenance of the membership database
  • Providing front line customer support in preparing lockboxes and access cards, programming access codes, and providing information to members
  • Invoicing of all application fees and all other appropriate fees
  • Assisting members and staff with the Board's rules, regulations, and forms
  • Providing information to members about PDP/REP requirements
  • Participating in achieving the highest level of customer service through the Board’s ongoing quality initiatives
  • Flexibility to work at the Board's Coquitlam location, as required

Qualifications

  • A minimum of two years customer service experience working with the public or in a service environment
  • Must be proficient with Microsoft Office programs such as Word, Excel, and Outlook
  • Excellent verbal and written skills in the English language is essential
  • Demonstrated ability to effectively communicate in a professional manner, be calm, tactful, and customer focused in pressure situations
  • Strong listening and comprehension skills
  • Must be comfortable in a fast-paced environment
  • Must work well in a team environment

Apply 

Please submit your resume and cover letter to Wendy March, Manager, Human Resources at wmarch@rebgv.org.

Deadline is October 19, 2018.