Quality Matters at the Real Estate Board of Greater Vancouver | www.rebgv.org

REBGV achieves gold certification from Excellence Canada in 2016

The Real Estate Board of Greater Vancouver (REBGV) has achieved the Canada Award of Excellence gold certification in Excellence Canada’s new Excellence, Innovation, and Wellness program. 

Excellence Canada’s standards are based on the most effective practices and proven management strategies from around the world.

“In meeting the rigour of the Canada Awards for Excellence requirements, REBGV has demonstrated that it is one of the best managed organizations in Canada,” Allan Ebedes, President and CEO of Excellence Canada said in a statement. The Governor General of Canada is the Vice-Regal Patron of the Canada Awards for Excellence, making this the most prestigious awards program in the country.

REBGV has had a formal business excellence program in place starting in 1996. Since 1998, the board has advanced through Excellence Canada's continuous improvement and excellence programs, receiving recertification every three years. In 2010, REBGV qualified for the Order of Excellence award. The board was last recertified for the Order of Excellence in 2013.

“We are always striving to achieve organizational efficiency, progress, and results for our REALTOR® members,” Brad Scott, REBGV CEO said. “This program brings rigour, discipline, and structure to our continuous improvement efforts.”

Founded by Industry Canada, Excellence Canada is a not-for-profit corporation dedicated to advancing organizational performance across Canada. Since its inception, Excellence Canada has helped thousands of organizations in Canada implement continual quality improvement systems and employee wellness strategies. As Canada’s national authority on Quality and Healthy Workplace® practices, Excellence Canada provides measurable standards and objective validation through its certification programs.

Previous awards

In 2005, the Board received the Canada Awards for Excellence Silver Certificate, earned the Gold Certificate two years later, then received its first Order of Excellence in 2010. In 2007, the REBGV was honoured as the sole inductee into the Vancouver Board of Trade’s Business Hall of Fame. In 2009, the Board was named the best professional association, and the sixth best company in the ‘Under 100 Employees’ category, in BC Business Magazine’s annual Best Companies to Work For in BC.

In a message from Prime Minister Stephen Harper, he congratulated each of the recipients for their commitment to excellence. He further commended the organisations for helping make Canada one of the best places in the world to run a business.

“We work hard to get better at everything we do, and we'll deliberately continue to do so,” said Brad Scott, the Board’s Chief Executive Officer. "The Board's quality journey is a never-ending one."

Every three years, the Board is eligible to apply for recertification by Excellence Canada. To be successful, independent third parties audit our practices to ensure we meet or exceed their defined standards.

Other organisations who have received this award in past years include Ricoh Canada, Manulife Investment, Hill & Knowlton Canada, Delta Hotels Canada, the College of Physicians & Surgeons of Nova Scotia, and Diversicare Canada Management Services.