(formerly the Homeowner Protection Office)

In BC, Licensing and Consumer Services, a branch of BC Housing, a provincial government agency, was established to:

•  improve the quality of residential construction; and 
•  strengthen protection for new home buyers.

Licensing and Consumer Services is responsible for:

•  overseeing compliance with the Homeowner Protection Act and the Homeowner Protection Act Regulation;
•  licensing qualified residential builders and building envelope renovators;
•  monitoring the provision of mandatory third-party home warranty insurance;
•  administering owner builder authorizations; and
•  carrying out research and education that benefits the residential construction industry and consumers.

For details, read this Licensing and Consumer Services fact sheet.