Board staff accepts the 2013 Order of Excellence from Excellence Canada

The Real Estate Board of Greater Vancouver has, for the third time, received the highest award presented by Excellence Canada.

The Governor General of Canada is the Vice-Regal Patron of the Canada Awards for Excellence, making this the most prestigious awards program in the country.

Quality journey

The Order of Excellence is presented to organisations who meet a national standard of business excellence as outlined by the Excellence Canada. This year, the Real Estate Board of Greater Vancouver (REBGV) was only one of two Canadian organisations who were recognized with this award and is the first real estate board or association in Canada to do so.

“As an REBGV REALTOR® and president, I was proud to stand alongside senior people from top notch companies across the country and receive this award on behalf of members and staff," said Sandra Wyant, 2013-14 REBGV president.

The Board has been on a quality journey since 1996. It’ s a never-ending strategic approach to quality principles and practices in the areas of leadership, planning, customer service, people engagement, supplier focus, process improvement and organizational performance.

“It's a reflection of the calibre of REBGV staff and their desire to always improve processes and systems in service to members,” Wyant said.

Governor General David Johnston acknowledged that the award recipients have dedicated themselves to continually improving operations while providing quality service. He said the recipients have joined the ranks of the most progressive organisations in Canada.