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Education and Training Assistant (permanent position)

Date posted: January 24, 2017
Deadline: February 10, 2017

The Education and Training Assistant is responsible for desktop publishing, website maintenance, and administration of the Professional Development Program, and other education offerings. This position may be required to invigilate courses in other locations. 

Responsibilities

  • Generate, track and monitor communication/notifications to membership-at-risk individuals
  • Monitor non-compliant members and education non-members
  • Application of course credits to member education history
  • Review member reinstatement and transfer applications to identify outstanding education requirements.
  • Tracks and administers PDP Credits for members from other sources, responds to members’ PDP education and compliance inquiries
  • Design and maintain web site content for the Education and Training section of REBGV website.
  • HTML, CSS markup programming for Education section of Board website and other projects as required.
  • Create presentations, promotional flyers, posters and signage related to education events and projects
  • Create and maintain various departmental forms including: certificates of completion, transcripts, course evaluations and scholarship application forms
  • Publish scheduled courses and course descriptions to member web-site.
  • Works with Process Lead (Assistant Manager) to achieve process improvement objectives such as:
    • Meet with staff involved in specific processes to review and revise existing process maps; map new processes as needed
    • Track and monitor fail points for potential improvement; document improvements
    • Assists with Annual Scholarship application processing management and follow-up.
  • Produces and sends targeted emails to selected target audience for promoting courses.
  • Provides administrative support to other members of the Education Team as may be required.

Qualifications

  • Demonstrated knowledge and high level of proficiency in the use of Microsoft Suite including Excel with an attention to detail and accuracy.
  • Good working knowledge and experience with Lyris, HTML, CSS, Adobe Acrobat Pro, Visio and Adobe In-design.
  • Strong critical thinking skills and web communication skills.
  • Excellent English written and verbal communication skills with the proven ability to provide superior customer service.
  • Ability to work well in a team environment.
  • Ability to take initiative, balance competing priorities, manage time and work with a minimum of supervision.
  • Completion of a post-secondary general office/administrative assistant college level program of approximately one year in duration or more, or equivalent combination of education and experience.
  • Ability to work under pressure, dealing with stressful situations and deadlines.

Apply
Please forward your resume and cover letter to Wendy March, HR manager at wmarch@rebgv.org by February 10, 2017.